Tip: When creating a new Microsoft account, you can use the same email from which you received your invitation. For example, if you received the invitation at your Gmail or Yahoo account, that same account can also become a Microsoft account if it isn't one already. The important thing is to remember your account, since this is now the account associated with your copy of Office and is what you'll use to sign in and install Office on your devices.
If you already completed this step, but can't remember your account, contact the person who shared the subscription with you. You can then ask them to resend the invitation or send a new one to the account of your preference.
Some versions of Office purchased through HUP don't need an account. Check which email address you signed in with by looking in the upper right corner of the window.
For example, it's possible you're signed in with a personal Microsoft account instead of your work or school account and the version of Office you're trying to install was provided through your work or school. Or you may have more than one Microsoft account and you're signed in with the wrong one. From the upper right corner, select the name you signed in with, and then select Sign out. Sign in again using the correct account at office. If you're certain you signed in with the correct account, but it's not working, contact support by selecting Contact Us at the bottom of this page.
See I forgot the username or password for the account I use with Office. Install Office Install Office for Mac To use the free Office Online apps, see the section below. To install the desktop version of Office from office. If you don't have one of these newer version of Office, you can buy Office now or start a one month free trial of Microsoft Select one of the buttons below for more information.
Not quite ready? Use the free Office Online apps in your browser. Go to office. Select the free online app you'd like to use. I recommend first forcing the App Store to close, and then restarting your iPhone: How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support Restart your iPhone, iPad, or iPod touch - Apple Support If you continue having this issue, make sure that you do not have any outstanding billing issues that could prevent you from downloading new apps: If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store - Apple Support And sign out of your Apple ID and back in again if this isn't the case.
Tap [Your Name]. Tap your Apple ID. Tap Sign Out. Go to Settings. Tap Sign in to your [device]. Enter your Apple ID and password. If you protect your account with two-factor authentication , enter the six-digit verification code and complete sign in. Verma Volunteer Moderator. Please try these options one by one and check after each option. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Sumit Volunteer Moderator Volunteer Moderator.
The next step would be to disable metered connection if you have set so. If all of these doesn't help, try doing a repair install that keeps everything. Please let us know how that goes and if you need any assistance. Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information.
You can also have a try. You just need to click the Account button and select your account. In the pop-up window, click Sign out. After that, click the Sign in button to log into your account again.
Then you can check if Microsoft Store works properly. Here are the detailed steps. This command will reset and open Microsoft.
Wait for a while and restart your computer.
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